Position Summary
This position is responsible to generate the demand for the Specialty Lab Chemicals products
focused on Industrial and other customer segments. Key aspects of role and responsibility
include retention of the existing customers, generate new customers leads through regular
visits and follow-up to meet the sales objectives, convert leads / opportunity to confirmed
orders, and sustain relationships with customers and manage channel partners to achieve the
set goals.
Key Duties & Responsibilities
- Drive sales of company’s lab chemical products per assigned targets in large and mid
scale Industrial and other customer segments where such products are used for research,
application, or other business purposes. - Develop and grow the commercial relationships with assigned customers and work
towards increasing the wallet size with existing and newly acquired customers over time. - Work in close collaboration with business development team to review sales pipeline to
drive new business opportunities for commercial success. - Update customer data from time to time in CRM, submit activity and results reports, such
as daily call reports, weekly work plans, monthly and annual account analysis. - Manage existing accounts, obtain orders, and identify market opportunities through
meetings, networking and other channels and create execution path for result achievement
(proficient in Plan, Organize, Execute, Review) including the including the distribution
channel. - Collate market feedback on competitors’ activities such as product offerings, prices, new
products, delivery schedules and provide inputs to sales leadership team for review of
company’s strategy and approach. - Meet existing and potential clients and build positive relationships and pipeline of
opportunities. - Effectively manage the channel partner network by implementing organizational
guidelines. - Resolve customer complaints within the set timelines.
Education: Graduate / Postgraduate in Science, MBA is an added advantage.
Experience - Minimum 2-3 years of work experience in handling specialty chemicals portfolio.
- Prior experience in life science / pharma industry is recommended.
Competencies & Skillsets
Functional / Technical
Behavioral - Ability to deliver sales goals
consistently. - Knowledge in working with CRM
- tools for sales force effectiveness.
- Business development mindset
through identifying target set of
customers and executing agreed
plans. - Ability to manage, identify and
establish the channel network. - Team work
- Customer intimacy: Ability to understand
what value customer wants and how it
can be delivered. - Simplify & Act with urgency: Critique
existing practices / systems for ease of
implementation and be responsive. - Global mindset: Individual qualities,
communication skills, and actionable
knowledge that influences multicultural
individuals, groups, and organizations. - Act as owner: Demonstrate ownership of
resources and decisions, be empowered
to drive business outcomes. - Adapt to change: Comfort of working in
ambiguous and rapidly changing work
environment, displaying willingness and
positive attitude.
Supervisory Responsibilities: Yes / No √